FAQ

Frequently Asked Questions

This page covers the most common questions about models, credits, payments, login, and job handling so you can get answers quickly.

Which models does VibeFrame AI use right now?

VibeFrame AI currently offers three Nano Banana modes: Standard, V2, and Pro. Standard is best for quick experiments, V2 fits most batch workflows, and Pro is best for higher-quality single-image refinement.

What free credits do new users get?

New users receive 30 credits after signing up. You can use them immediately for generation, refinement, and batch processing without adding a credit card first.

Do failed jobs still charge credits?

If a job fails because of a platform or model issue, the corresponding credits are refunded automatically. The goal is to charge only for results that create value.

Which use cases are supported?

  • Removing logos and watermarks, cleaning backgrounds, and creating white-background product images.
  • Product retouching, lighting enhancement, and material polish for e-commerce.
  • Single-image AI generation and multi-image batch processing.

What if I still have questions?

You can emailsupport@vibeframeai.comand include the job ID, screenshots, and a short description so we can investigate faster.